Infinix Service Center will pick me up, here are the conditions to do it
Infinix Service Center will pick me up, here are the conditions to do it

Infinix Service Center will pick me up, here are the conditions to do it

Users of this modern technology should be familiar with the Infinix service center. Infinix is one of the largest companies expanding its business in terms of smartphones. With the launch of this latest product, Infinix means that it already sells more than 10 products.

One of the infinity products that are widely used today is the smartphone. The company’s latest products are equipped with certified specifications, which makes them very popular with gamers. No wonder sales of the latest smartphone products have increased significantly.

Infinix offers service centers spread across different regions of Indonesia to ensure that all users receive maximum service. This is to ensure that customers can get immediate assistance if they encounter a problem with the product they are using. That way, im able to easily kl due to damage to the device.

The number of service center services at infinity is not as large as other smartphone brands. But to maximize its services, the company offers a service that picks me up at the Infinity Service Center . This service is provided to product users who want to do device service but are far away from the service center.

What is Infinix Pickup Me Up Service?

Pick Me Service is a service from the Infinite Indonesian company especially for product users who are far away from the service center. Users of Infiix products who may use the Service may use the Service if the distance to the nearest Service Center exceeds 30 km. With this service, you don’t have to go to the service center and you don’t have to go to the officers who come to your house.

To use the Pickup service, users of the Infinix product only need to send an electronic  message to hotline.id@carlcare.com. Then there is the Courier or staff of the infinix company who will receive the product to be repaired. In addition, the device is stored and repaired in the nearest service center according to the complaint sent by the user.

Typically, users immediately receive a reply email related to a complaint submitted to the Infinity Service Center. If you meet the terms and conditions of this pickup service, the courier will come in a day. During the trip from your home to the nearest service center, wrap your device tightly to keep it safe.

This Infinix pickup service is usually open every Monday through Friday from 9am to 5am. For confirmation of complaints, users usually wait for 1×24 hours. Users of infinix products must enter personal data such as name, address, mobile phone number, city of residence, zip code, pick-up time, smartphone type, IMEI number, product color, and corruption, and must include a product photo.

Terms of Use of Infinix Service Center Pick-up

Not all users of the Infinix product can use this premium service. However, there are terms and conditions set by the company for users who want to try out the pickup service. These conditions include the following:

  1. Only infinix products that still have a warranty selected will be able to use the pick-up service
  2. The bolt seal of the product is intact or has never been opened
  3. Infinix product touch screen and LCD are in good condition and not broken
  4. I still have a warranty card and proof of purchase of the product
  5. Send it to the official endless email with product status photo
  6. Packing infinix products well when the courier comes to pick up the goods

The product still has a warranty, but it is the main requirement if you want to pick me up using this Infinity Service Center. The warranty under the product warranty may be lost or voided if you make a mistake on your part. One of them is something like damage caused by human error factors and you can’t claim a warranty.

In addition, equipment that has been previously disassembled cannot be guaranteed. Therefore, if you still have a warranty period, you need to bring it directly to the official service center so that you can receive the best service.

For users who have passed the warranty period, they can continue to use the Infinix Service Center, but it is not paid or free. This fee is usually the cost of spare parts. It is better to go to an official service center compared to making repairs in an unofficial place that can actually damage the device more.

List of Official Infinix Service Centers in Indonesia

Infinix has official service centers in various regions of Indonesia. This is a container for Infinix product users if their Infinix products are damaged. The service center can help you repair your device or discuss whether there is a problem with the product. If it’s still under warranty, all services will be free.

Below is a list of official infinity service centers in Indonesia.

  1. M Keaden Pasar (Bali)

The Infinix Service Center in Bali is located at 140 Jalan Agung, Denpasar and the phone number is +62 361 9073866

  1. M Kea Bandung (Bandung)

Jalanta Mansari, Lieutenant Babur Town Square 1 K05 – K06 Phone +62 22 84468781 addressed precisely to Bandung

  1. M Kea Batam (Batam)

Wira Mustika C-08 complex, Nagoya, Batam, Indonesia, Contact Number +62 77 87430340

  1. Kea Tyrebon

Located in Jalan Pasqueton 63 Cirebong, Indonesia, the telephone number is +62 231 209322

  1. Vtech (Jambi)

It is located in Jl. Gajah Mada No.11-12 Jambi and the contact number is +62 741 43789.

  1. Kea Makasal

The Infinix Service Center is located at 3-5 MTC Kaleboshi Block 1-3-5, Makasar, Makasar with a contact number +62 24 11 3635038

  1. M-Kea Medan

Jl. Setia Budi Kel. Tanjung Rejo, Kec. Medan Sunggal, Medan is precisely located in the comp. Setia Budi Business Point Block BB No. 21 Contact Number +62 61 8214692

  1. Telewindu (Palembang)

Located at Kelahan 24 Ilil, Bukit Kesir District, Jalan Letko Luis Kandal No. 36 RT 10 / RW 003, Contact Number +62 711 372408

  1. Alpha Cellular – Semarang

It’s Jalan Gende Lars Dillman 256, Semarang Contact Number + 62 247610911

  1. M Kea Surabaya

Maspion Square Jl. Located at A Yani 78 Surabaya, the contact number is +62 31 8477889

  1. M-Kea Yogyakarta

Lamai Shopping Mall Lt.2 No.26, Jl. Ahmadyani No.73, Yogyakarta, Contact Number +62 27 4557015

Infinix Service Center in Jakarta

Jakarta itself has several endless product service centers spread across several regions. Some of them are listed below

  1. Vinegar Mentali DIMENSI (Jakarta)

It is located on the road of Gunung Saharilaya 73C No.16. 10610.Indonesia Contact Number +62 21 29292828

  1. Infinix House

Contact number to Ruko Pertokoan Roxy mas blok E1 no.5A, Central Jakarta +62 21 6329084

  1. M-Care Chimpakamas

ITC Cempaka Mas Lt.6 no. H7-H8 Jl.Letjen Suprapto Central Jakarta with a contact number at +62 21 21480901

  1. M That Mall Ambassador

Lt.2 Blok B no. 7 Mall Ambasador and the telephone number is +62 21 5762539

  1. M-Kea-Roxy Square

Located in Lukomol Roxy Square No.A1 Jl. Kaitapa No.1 Jakarta, contact number +62 21 56954393

Although not as popular as other smartphone brands, Infinix has a strong commitment to satisfy all customers and provide the best service. This is evidenced by the Infinity Service Center offering, which accepts services to reach users who are far away from the service center.

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