If delivery is delayed, complain that no Hockben Call Center
Hokben provides services If something happens that you don’t like, immediately complain to the HOKBEN Call Center. This is very clear so that we can improve the Hokben service and reprimand the employees on duty. Because it is our duty to provide the best service.
This fast food restaurant with a unique theme has been established in Indonesia for a long time . There are a lot of food fans from this restaurant. One of the reasons why this Hokben restaurant is unique is its food menu. Japanese-style food is provided by this restaurant which was formerly called Hoka Hoka Bento.
Many branches have been opened by Hokben, as Hokben now includes pioneers on Java, Bali and other islands. So expanding the market outside the two islands is still slow. The preserve of this restaurant is because it has a taste that fits the tongue of Indonesians.
In addition, the call center that Hokben has always strives to provide the best service to its loyal customers . Whether it is to receive complaints or get any other information. This includes information for booking procedures. So if you are still curious and have any questions, just contact CS Hokben.
Complain that thereis no Hockben call center if the order is delayed
Of course, the job of the call center is to receive calls from customers spread across Indonesia. Whether it’s new customers or loyal customers, surely the call centre officer will still provide the best service to be satisfied with. This is the basic description of call destinations and call centre functions .
The call can include anything, as described above, i.e. complaints, being curious about the promo to want to know about the available menu . Call centre officers must be on standby to serve all kinds of queries and complaints from customers .
Although it has long been established in Indonesia and has many loyal customers, it is possible that Hokben made a mistake . Therefore, the important role of the call center here. To build a bridge between Hokben and the customer if there are any complaints or suggestions later which will be useful for improvement.
For those of you who have problems or complaints, just complain to the Hockben Call Center so you can follow up later . So that we will take further action immediately so that the same mistake does not happen further to provide the fix. If any of our officials make a mistake, we will reprimand.
Such as complaints if the delivery officer delays sending them to the destination. It may not matter to some people if there is a delay in minutes, but if that person cannot wait because there is another agenda. Of course it was very disturbing and uncomfortable.
Especially if the anticipated order has come late, when it will be enjoyed, it turns out that the order is not suitable, it will be very disturbing. Right away , you will report this to our call center on email info@hokben.co.id. We are ready to accept and submit your complaint later and follow up immediately.
Adukan pada Call Center Hokben, ready 24 hours
Our call center officers will be ready to serve you for the full 24 hours . This is because some of the branches owned by Hokben themselves have 24 hours of working hours. So if you need help or if you want to submit a complaint, you can contact our CS .
So as to satisfy loyal customers and provide the best service, as well as to improve the service if any complaints arise . The performance of each employee will be assessed from complaint Hokben later . This restaurant, which has been established for more than 30 years , is definitely experienced in dealing with consumers.
So our call centre officials will be equipped with how to cater to the needs of the customers. In addition to the e-mail above, you can also contact our CS through other platforms . Like from our social media pages on Twitter, IG and Facebook .
You can ask or complain at the HOKBEN Call Center there . Starting from the working hours of the Hokben branch that you want to meet , to delivering a review of your experience enjoying food at this restaurant with Japanese-style dishes . Usually from this social media page , various promos will be given.
The promo can definitely be enjoyed with the terms and conditions that apply. Learn and pay attention to every detail of the promo, if it is not clear, you can ask the call center directly. It is expected that with this call center, Hokben will become a restaurant that has a lot of trust from the community and can be accepted.
Do you have any complaints? Immediately complain at the Hockben Call Center
No doubt we have mentioned many times that if you have any complaint immediately, just contact our call center . so that it is immediately used as an assessment for all parties, and service improvements are made. Customer satisfaction is our priority, in addition to CS complaints, we also receive reviews from our restaurants.
This review or review can be said to be similar to complaints but not fully complained about. It could be reviewed how satisfied Hokben was with his service. So, in addition to being able to deliver directly to CS officials, you can also offer reviews on Hockben’s old social media .
Contacting CS can also be through the official website platform of this Japanese-themed restaurant. By selecting the sub-menu of ‘Contact Us’, and fill out the form accordingly. If you have submitted a review or complaint at the Hockben Call Center, you may also place an order through the website.
Undoubtedly, you must have a previous account or you must have registered an account. If it’s not easy, just fill out the email and other forms correctly. If so, you can start ordering the available food menu later. It is adjusted to your nearest outlet and whether to reach the final destination of delivery later .
- Akdar want to call Tanya or Adukan call the Call Center Hokben , we are ready
If only you have questions about information such as delivery , you can contact the special delivery CS directly on the 1500505 number . When calling the service and asking about the total cost, it will be fully informed that it has covered taxes and shipping charges.
So you don’t have to worry about employees exaggerating shipping costs later, as it has already been arranged. But if there’s something that’s not going to be pleasing when the order arrives or after delivery takes place, you can complain of the fish directly to the call center.
For information listed on our page, either on social media or websites, ask about it immediately. We will be happy to explain this to you so that there is no other curious RASA. Usually users often ask about the promos and the conditions to be able to get these promos.
This is to avoid misunderstandings in interpreting the available promos. We have really tried our best to state the information clearly, but it is possible to pay less attention to the information that is clearly stated, he said.
By interacting directly with consumers, it is expected that the Hockben Call Enter Officer may subsequently convey suggestions or complaints from consumers for assessment material. To provide the best service, feedback from customers is required and if any complaints are received, immediately complain to the Hockben Call Center .